With the Easter break just around the corner, we hope you get the chance to rest, recharge, and enjoy a little extra time with the people (and chocolate) that matter most. Whether you're staying in, heading away, or simply making the most of a quieter building – have a great one from all of us at the PCG.

A reminder of the ways to stay connected at The Precinct - pick whatever works best for you:

We’re continuing to build this out to help new residents settle in smoothly. If there's something you found confusing when you first moved in, or something you wish you'd known earlier, we'd love your input.

Think a new neighbour would find this newsletter useful? Simply forward this email on and they can click the Subscribe button below to join 😎

If you have a suggestion for new content for the Precinct Hub site, or a newsletter story, just reply to this newsletter or send us an email to [email protected]!

Nothing time-sensitive to flag right now - but we'll always use this section when there's something you need to be aware of or act on promptly.

Our building has a range of common spaces that can be booked, but many people use their mobile phone to visit the portal, which shows a reduced ‘mobile view’ by default that hides many options!

If you’ve ever looked at a utilities bill and wondered how it was calculated, you can verify your usage using the Optergy platform.

Optergy gives you visibility of the following meter data, so you can compare what’s been billed with what’s been recorded:

There have been instances where residents have compared their bill to the meter data and noticed differences – for example, a bill showing one level of usage while the meter reflected a different figure for the same period. Having access to your own data makes it easier to spot anything unusual early and get clarity if needed.

We’ve written a utility tracking guide you can find on the Precinct Hub under ‘Guides & documents’.

PCG help sessions: if you'd like a walkthrough of the portal or help understanding your usage, the PCG will be running occasional info sessions on the portal. Keep an eye out for upcoming session dates.

Following the installation of a new TV in the Lounge, the TV has since been removed. The COO advised on 6 March that the TV will be placed in storage until a vote can be held with owners to determine the best permanent location for it. We'll share an update once that vote date been decided.

The Social Club event on 20 March was a great chance for residents to connect and meet new faces. If you'd like to get involved in future events, keep an eye out for upcoming announcements - new members are always welcome.

You can join the Social Club, there’s a $20/year membership fee with specific activity costs being advised once arranged. You can find application forms in the Lounge on L3 (Stage 2).

Following the COO information session held in February, the Strata Manager has confirmed on 18 March that the Q&A from that session is expected to be circulated to all owners soon. If you weren't able to attend, this will be a helpful resource for understanding how building matters are currently being managed.

Not sure how something works at The Precinct? Want to connect with other residents and ask a few questions in a relaxed setting?

The PCG runs occasional info sessions open to all residents - new and long-standing alike. These aren't formal inductions; think of them more as a friendly drop-in where you can get practical help with things like understanding your utility bills, navigating the portal, or just finding your feet.

Details on the next session will be shared shortly - keep an eye on the Precinct Hub and WhatsApp group.

One of our residents Ryan is the GM for West Coast Hifi – They sell and install a diverse range of audio and video solutions. Some of the things they do are stereo setups with turntables, CD players, speakers etc. West Coast Hifi also install TVs, sound bars, fit-out boardrooms, multi-room audio, as well as design and install custom home theatres, networking and home automation solutions.

Ryan has kindly offered that Precinct residents looking for a great audio/video solution can receive 10% off at West Coast Hifi – To find out more please send him an email at [email protected].

If you notice a fault or safety issue with a lift (eg unusual behaviour, shaking, stopping unexpectedly, doors not working properly), you can contact the lift contractor directly who will send a technician to attend – There will not be any charge if there is a fault.

TKE (Thyssenkrupp Elevators) are who you should contact – There’s a small plaque inside the lift (near the top on the right as you enter) with TKE’s contact details, and our lift address (they will usually ask you to confirm the address to identify the correct lift):

This helps ensure the issue is properly logged and followed up if needed.

If the issue is urgent (eg someone is trapped), always use the emergency button in the lift first and contact TKE immediately.

There are processes in-place to allow ambulance and fire personnel to get into the common areas of The Precinct, including up to your floor. However, there is no centralised way to provide them access into your specific apartment, other than in the event of an emergency they will break down your door.

Some residents have created a unique single-use or ongoing-use PIN to their door, and requested it be stored on a list kept in the fire cupboard. To have your details added, please contact [email protected].

If you would like help setting up a unique single-use or ongoing-use PIN for emergency purposes, you can reach out to the Concierge, or just reply to this newsletter/send us an email to [email protected]!

If you’re able to be a support to residents on your floor when there’s a situation like a fire alarm or you get locked out, we recommend reaching out to the neighbours on your floor and offer them your contact details.

If you’d like to have your details listed as the warden for your floor on the community website, just reply to this newsletter or send us an email to [email protected]!

If you’re moving into the building, or have a tenant moving in, the most important first step is to book the move-in through the portal. This is what triggers the building induction, which covers how things work here and helps avoid the common "wish someone had told me that earlier" moments.

A bit of useful context:

Ensuring the move-in is booked helps new residents receive the relevant building information and guidelines from the start. It’s also the right process to follow when moving in/out large furniture and need a lift held for a period of time.

The Level 3 BBQ area is one of the best spots in the building, and a quick clean after each use keeps it that way for everyone.

After you're done, give the hotplate a scrape and a wipe down. The Social Club maintains a cleaning kit under the sink, which gets the job done. Scourers, BBQ spray, Chux, paper towels, and Barkeeper's Friend are all in there. Please return the kit to the cupboard when you're finished.

If you’d like to see the fair-dinkum approach to cleaning a barbie, we’ve written a short guide on the Precinct Hub 🍺

A few other things to please keep in mind:

The BBQ area is a great shared space – a few minutes of cleaning at the end of your session makes a real difference for whoever's there next.

The Precinct Community Group is an active group of owners and tenants who want to support their community at The Precinct by acting as a contact point, helping and providing advice to new residents getting settled in, sharing information, and helping with specific tasks.

Are you interested in being a participative member of the Precinct Community Group (PCG)? The PCG is open to anyone who wants to be involved, owners and tenants alike! When showing your interest in participating, please pick the involvement level that best matches how you want to participate. Just a heads up – to keep things moving, we can’t always wait for input from members who aren’t actively participating, and there will be some topics that apply to owners only.

Think a new neighbour would find this newsletter useful? Simply forward this email on and they can click the Subscribe button below to join 😎

If you’ve got news or information that you think would be helpful to add to this newsletter, just reply to this newsletter or send us an email to [email protected].

Psst, click below in future editions to read past content! 🤫